Water leaks are more than just a minor inconvenience. They can cause significant property damage, inflate water bills, and even lead to structural issues if left unresolved. Whether you have a leak in your home, business, or spot one in a public area, knowing who to report it to is crucial. So, who should you call when you discover a leak?
How to Identify a Water Leak
Before reporting a leak, it helps to determine where it’s coming from. Not all leaks are easy to spot, and some require professional water leak detection services. Here are some signs to watch for:
- Unexplained increase in your water bill
- Wet patches on walls, ceilings, or floors
- The sound of running water when taps are off
- Visible cracks in pipes or water pooling around fixtures
- Mould or musty odours indicating hidden leaks
Once you identify the source, you can decide whether it’s a private or public responsibility.
Reporting a Water Leak in Your Home
For leaks inside your home, it’s your responsibility to take action. The first step is to shut off the main water supply to prevent further damage. Then, contact a licensed plumber who specializes in water leak detection. These professionals can pinpoint the source using non-invasive techniques, reducing the need for costly repairs.
Common Residential Water Leak Issues
Leaks in homes often occur due to aging pipes, pressure buildup, or poor plumbing installations. The most common problems include:
- Dripping taps that waste litres of water daily
- Leaking toilets that silently inflate your water cost
- Hidden pipe leaks inside walls or under floors
- Outdoor hose or irrigation system leaks
Ignoring these issues can lead to expensive repairs and water damage. If you suspect a leak, call a plumber immediately.
Who to Call for Water Leaks in Commercial Properties
Commercial buildings have complex plumbing systems, making leaks harder to detect. If you’re a business owner or property manager, hiring a professional leak detection company is the best course of action. These experts use specialized equipment such as thermal imaging cameras and acoustic sensors to locate hidden leaks without causing disruption.
Why Businesses Should Act Fast
Water leaks in commercial properties can lead to:
- Higher water costs that affect your bottom line
- Structural damage that compromises the building
- Slip hazards that pose a risk to employees and customers
- Compliance issues with local water regulations
Many businesses in Melbourne have water-saving policies in place. Addressing leaks quickly ensures compliance and prevents unnecessary expenses.
Reporting a Public Water Leak
Leaks in public areas such as roads, footpaths, or parks need to be reported to the appropriate authority. In Melbourne, water services are managed by different providers based on your location. If you see water pooling on streets, gushing from hydrants, or leaking near public pipes, take these steps:
- Contact your local water provider
- Provide the exact location of the leak
- Describe the severity of the problem
- Report any road hazards caused by the water
Melbourne Water oversees major infrastructure leaks, while smaller issues may be handled by your local council or water provider.
What to Do About a Burst or Broken Pipe
A burst pipe is one of the most urgent plumbing emergencies. It can cause flooding, damage property, and disrupt water supply. If you experience a burst or broken pipe, act quickly:
- Turn off the main water valve
- Drain the remaining water from taps
- Call an emergency plumber
- If outside your property, report it to the water company
If you find a broken water pipe outside house, the issue could be due to aging pipes or ground movement. These leaks often require excavation and professional repairs.
How Leaks Affect Water Costs
Ignoring a leak can have serious financial consequences. A single dripping tap can waste thousands of litres of water per year. For businesses, undetected leaks mean higher operational expenses. The best way to manage water costs is through early detection and proactive maintenance.
Ways to Reduce Water Waste
Melbourne homeowners and businesses can take simple steps to prevent leaks and conserve water:
- Inspect pipes regularly for wear and tear
- Install water-efficient fixtures
- Monitor water bills for unexpected spikes
- Fix minor leaks before they become major problems
- Schedule professional leak detection services
Who Handles Major Water Leaks in Melbourne
Melbourne’s water supply is managed by several authorities. Depending on the location and severity of the leak, different agencies may be responsible for repairs.
- Melbourne Water: Handles large-scale leaks affecting reservoirs, dams, and major pipelines
- Local councils: Address leaks in public parks and footpaths
- Private water retailers: Manage household and business water supply issues
If you’re unsure who to contact, checking your latest water bill can help identify your water provider.
Preventing Future Water Leaks
While some leaks are unavoidable, regular maintenance can significantly reduce the risk. Here are a few strategies:
- Check for slow leaks by monitoring your water meter
- Replace old or corroded pipes before they fail
- Use high-quality fittings and connectors
- Schedule routine plumbing inspections
- Ensure outdoor pipes are protected from temperature changes
Final Thoughts on Reporting Water Leaks
Water leaks can be costly and damaging, but reporting them promptly can prevent major issues. Whether you’re dealing with a household leak, a burst commercial pipe, or a public water main break, knowing who to call makes all the difference. In Melbourne, acting fast not only saves money but also helps conserve water for future generations.
If you suspect a leak, don’t wait—take action today to protect your property and reduce your water costs.
